Subject: [NYCGA Internet] notes on redmine
From: sam@monkeytownhq.com
Date: Fri, 21 Oct 2011 10:37:40 -0400
To: internet_working_group@googlegroups.com

hi all -

At the meeting with the developer team last night there was an important discussion of how to leverage software like redmine to establish a reliable project management workflow.

To everyone who has worked to set up the redmine issue tracker, thanks! This is a critical tool for turning team input in to assignable tasks.

From what I am able to see in the current implementation, there are two levels in redmine: projects and issues.  Issues within a project are in a single list, but can be tagged to be filterable.

A key need expressed at the meeting last night is to group tasks in to time boxes - what's being rolled out this week, next, the week after.  It may be possible to employ redmine to indicate time boxes, but I don't see this immediately facilitated in the current interface.

I have attached two screenshots of the tool I use to accomplish this in my work, active collab.

activecolab-tickets shows the ticket list chunked into timeboxes with title headers, and at-a-glance summaries for each ticket (most importantly, who is working on it). As a manager, as deadlines approach, I can triage by dragging tickets that won't be ready from one time box to another.

activecolab-ticketdetail shows the detail screen for each ticket. The important thing here is that there is a discussion thread interface for each ticket, so you can have long discussions for each issue with just the team working on that issue without cluttering up the project-level discussion board. You can also post assets needed for each ticket on the ticket itself.

I'm not posting this to argue for one tool over another. This is a recommendation of features that I feel will address the communication needs raised by the developer team.  If this can be achieved or approached within redmine that would be fantastic.

respectfully
Sam

activecolab-tickets.png


activecolab-ticketdetail.png

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